Cisco ip phones have buttons that you can program to dial a number when they are pressed for example the default template for the cisco 7962 ip phone has four speed dial buttons these buttons can be configured by a user that has been associated with an ip phone or by the callmanager server administrator configure. Cisco unified ip phones 7942g and 7962g for cisco unified communications manager express version 71 1 overview page 2 2 operating your phone page 6 1 line or speed dial button opens new line speed dials phone number or ends call buttons light to indicate status. Cisco recommends that you know how to create users and associate devices to the users before you configure the speed dial buttons on a phone you need to make sure your phone button template is configured to support speed dial buttons cisco 7970 7960 7940 7910 ip phones allow the configuration of speed dials by default. Page 3 overview of cisco 7962 ip phone line or speed dial buttons opens a new line speed dials the number on the lcd screen or ends a call lcd display time date phone number caller id line call status soft key tables and graphics page 4 dial pad keypad for dialing. Cisco 7962 speed dial issue i am working on a cm 413 system i installed a new 7962 phone and assigned it to the 7962 template that has 2 line appearances with 4 speed dial keys pretty standard i have assigned an extension but the speed dial keys do not show up even though they are on the template i even